UTEP Rings | University of Texas at El Paso

Yes. All San Jose Jewelers fan or class rings are officially licensed through each university and their associated licensing companies. When you order a custom fan or class ring from San Jose Jewelers, you can trust that your university seal and marks are approved and authentic.

Production time for most custom fan or class rings is 6–10 weeks.

Each university ring is made to order and fully customized based on your selected top style, band style, metal type, and stone choice. Because of this level of craftsmanship, production time may vary slightly depending on materials and seasonal demand—especially during peak graduation seasons in the Spring and Fall.

If you are ordering your fan or class ring for a May or December graduation ceremony, alumni event, or special milestone, we strongly recommend placing your order early to ensure on-time delivery.

Once your order has been submitted, you can monitor the progress of your custom college ring at any time using our order tracking portal here:

https://www.sanjosewaco.com/pages/order-status

To guarantee delivery for May graduation ceremonies, we recommend placing your order before March 1st.

For December graduations, we suggest ordering before October 1st.

Since production time is typically 6–10 weeks, ordering early ensures your custom fan or class ring arrives on time.

Yes. All 10K and 14K gold fan or class rings include a lifetime warranty that covers:

• Cleaning & Polishing
• Ring resizing
• Workmanship for the life of the ring

Warranty details for other metal types, including Platinum Silver, can be found here: https://www.sanjosewaco.com/pages/warranty

Yes. Our warranty includes resizing for eligible metal types.

If your fan or class ring does not fit perfectly, contact us and we will guide you through the resizing process. For full warranty details, visit: https://www.sanjosewaco.com/pages/warranty

San Jose Jewelers offers fan or class rings in:

• Platinum Silver
• 10K Gold
• 14K Gold

If you are interested in alternative metal options, please contact our team to discuss availability.

The most commonly selected center stones include:

• Moissanite
• Lab-grown diamonds
• Earth-mined (natural) diamonds

We also offer a variety of colored stones and alternative options. To learn more about the stones used in our custom fan or class rings, read our detailed guide here: https://www.sanjosewaco.com/blogs/jewelry-talk/does-san-jose-jewelers-use-real-stones-in-their-custom-college-rings

Because each fan or class ring is custom-made, we do not accept returns.

However:

• Returning an existing San Jose Jewelers ring may be used as a gold credit toward a new order.
• You have 7 days from the order date to cancel and receive a full refund.
• After 7 days, your deposit becomes non-refundable. Your deposit will be converted into a store credit.

For full details, visit: https://www.sanjosewaco.com/policies/refund-policy

Yes. You can visit our showroom in Waco, Texas for professional sizing and to see our fan or class rings in person.

We also travel extensively during the Spring and Fall semesters for university pop-up events and sizing appointments. See our upcoming events here: https://www.sanjosewaco.com/pages/events