At San Jose Jewelers, we stand behind our products 100%. Each piece is hand-crafted using the finest materials. Our unmatched warranty covers the following at no additional charge:

• Ring resizing.
• Cleaning and polishing.
• Loss of stones due to normal wear and tear.

Our warranty does not cover loss, theft, or damages caused by misuse or improper care. Please take any allergies you have into consideration when ordering your ring.

Please have all repairs and/or resizing performed by San Jose Jewelers or our authorized repair facility to avoid any possible misuse issues. You can submit a repair by filling the Warranty & Repair Form and shipping the item(s) back to us. Please remember to insure your ring when shipping. We are not responsible for items lost or damaged in transit.

In addition to shipping in your item(s), you can also bring in your item(s) for repair at our Waco location: 24 A LaSalle Avenue Waco, Texas 76706 or our San Antonio satellite repair location: Pacoy Jewelers 4522 Fredericksburg Road San Antonio, TX 78201. 

If you have any additional questions or concerns about our warranty, please do not hesitate to call us at 254-666-5455 or email us via our online contact form. You can also visit our frequently asked questions to learn more.