Since all of our university rings are custom, price is determined by a few things: the TOP STYLE (19 options), SEAL SIZE (10mm, 12mm, 12x10mm), BAND STYLE (11 options) and STONE TYPE (cubic zirconias, lab grown diamonds, earth mined diamonds). For detailed price quotes on any style combination, please call our store at 254-666-5455 or schedule an appointment!

You can order your custom university ring online, over the phone, in person at our Waco store, OR through a virtual appointment! 

Our custom university rings take an average of 6-8 weeks to complete and 3-5 business days to ship. It's important to keep this timeline in mind when ordering your ring. If you need to have your ring by a certain date, be sure to allow enough time for it to be built and shipped. We do not rush any orders, and we are only able to ship or hand out orders that have been paid in full. 

Your custom university ring will take an average of 6-8 weeks to complete. You will get an email and a phone call from one of our associates when your ring is complete, and we will confirm your shipping address. Once shipping information is confirmed, and the ring is paid in full, it will ship within 3-5 business days. You can also pick up your ring in our Waco store if you'd prefer! 

We have several payment options available.

1. Pay In Full: Upon ordering, you can pay in full via credit or debit card.
2. Pay By Completion: You can pay a $300 deposit upfront, then pay the remaining balance by the completion date.

All of our custom university rings are handcrafted with solid 14K gold. Our yellow gold, white gold and rose gold colors are achieved through precise combinations of various metal alloys to get the perfect shade. Depending on what you choose, your ring might also include cubic zirconias, lab grown diamonds or earth mined diamonds. Our genuine diamonds come in SI1 clarity and GH color.

Your custom university ring comes with a lifetime warranty, which covers stone loss, basic repairs, resizing and cleaning/polishing. The lifetime warranty does not cover rings that are lost, stolen or irreparable (damaged to the point where our jewelers would have to completely rebuild the ring). You can bring your ring into our store for a repair or ship it to us with a repair form!

Yes! For 2mm stones, we offer a wide range of colors including Red, Blue, Yellow, Green, Purple, Orange, Black and Maroon. Each ring style comes with different colored stone pattern options. 

You can come into our store and have your ring professionally cleaned and polished for free! Or, you can clean your ring at home using this simple method: 

• Mix a few drops of dish soap with warm water.
• Let your ring sit in the mixture for 5 minutes.
• Using an old toothbrush, scrub your ring thoroughly.
• Rinse your ring with water and leave to air dry.

If you don't see your university listed on our website, it means that we are not currently licensed to make jewelry for that school. If you're still interested in a university ring or pendant from San Jose, email our licensing manager at lic@sanjosewaco.com!

Cubic zirconias are made of a glass-like material, that is softer than a genuine diamond. Cubic zirconias are beautiful, while still being very budget-friendly. Please note that cubic zirconias are likely to chip and lose their brilliance over time with everyday wear. Lab grown diamonds are identical to earth mined diamonds in shape, size, color and clarity. The only difference is that lab diamonds are grown in a man-made environment, over a shorter period of time, which makes them more affordable. The lab diamond is undeniably stunning and sure to last a lifetime. Earth mined diamonds are known for their extreme hardness, unmatched brilliance and sentimental value. These stones are formed underground over millions of years, and carry their own unique colors and inclusions. Due to the intense mining process, this option sits at the top of our price list. Much like the lab grown diamond, this natural beauty will last a lifetime.

Due to the nature of our custom-made products, we are not able to accept returns. However, your ring can be used as a gold credit towards a new order.

If you have any additional questions or concerns about our returns, please do not hesitate to call us at 254-666-5455 or email us via our online contact form.

Once your order is placed, you have 30 days or until the order ships to cancel and receive a full refund. After the order ships or after the 30 days, your deposit is non-refundable.

If you have any additional questions or concerns about our returns, please do not hesitate to call us at 254-666-5455 or email us via our online contact form.

San Jose Jewelers is committed to delivering your order in a timely manner. Orders can take 2-3 days to arrive after being shipped. 

We offer free FedEx or UPS (depending on the shipping location) insured shipping on every US order.

For your protection, San Jose Jewelers always insures shipments for their full value. Additionally, we require that all shipments are made to a physical business or home address only. We do not ship to P.O. box addresses.